Fast help for card concerns
BDO Credit Card Hotline Numbers — use the details below to reach the right BDO support line quickly.
Fee Only Financial Planning
For credit card support, start with the main BDO Customer Contact Center hotline (+632) 8888‑0000 and follow the prompts for card services.
Fiduciary Financial Planning
If you are overseas, use +800 8631 8000 where available (IAC required) or the IAC +800‑8‑CALLBDO route.
Professionals Only, No Salespeople
For urgent cases such as a lost card or unauthorized charges, call immediately and request a card block.
Lost card and fraud steps
Have your card details ready for verification, but never disclose your PIN, password, or OTP.
Billing and dispute inquiries
Learning About You
For billing questions, prepare the transaction date, merchant name, and amount to speed up resolution.
Organized Meeting
For charge disputes, ask for the dispute process and keep any reference number provided.
Plan Meeting
If the call queues are long, try again during off‑peak hours while keeping your case details handy.
Implementation
If you cannot connect via toll‑free, use the main hotline as the fallback route.
