Step 1: Find your IAC
How to Call BDO From Overseas: Step‑by‑Step — use the details below to reach the right BDO support line quickly.
Fee Only Financial Planning
Overseas dialing usually starts with your International Access Code (IAC), sometimes called the international call prefix.
Fiduciary Financial Planning
After the IAC, you can try the toll‑free route +800 8631 8000 if it is supported in your country and by your carrier.
Professionals Only, No Salespeople
Another format used for international toll‑free is IAC +800‑8‑CALLBDO (2255‑236).
Step 2: Choose a BDO number
If toll‑free routes do not work, call the main hotline in the Philippines: (+632) 8888‑0000.
Option A: Toll‑Free +800 8631 8000
Learning About You
Before calling, prepare your account or card details for verification, and keep a pen ready for reference numbers.
Organized Meeting
Explain your issue clearly and request to be routed to the correct support area (cards, online banking, or account services).
Plan Meeting
Do not disclose passwords, OTPs, or PINs.
Implementation
If calls fail, double‑check the IAC, try an alternate carrier, or call during off‑peak hours.
